Wednesday, February 25, 2009

Boat Payment?

There are still a few of us out here - technicians who won't sell you something unless you need it. Let me tell you about my father. He owned a gas station and repair shop in Wilton, CT. Frequently, customers would come in looking for a second opinion on a repair. At least half the time, the repair that was proposed by another shop was more than needed or warranted by the value of the car. My father had a deserved reputation as an honest repair shop owner, and he could have had lots of extra business, but he would always tell the customer the truth and only do needed repairs. I think that is a great way of doing business, and I follow my father's example in my own water treatment business.

While I was still working for other companies, I would frequently have to install systems that were too big or unneeded altogether. They were sold by salesmen to customers. I would frequently complain to my office about dis-service to the customer, but complaints would either fall on deaf ears or I would be told that someone "needed to make a boat payment".

Let me tell you, I don't own a boat. I have kept my business lean and mean for many years now, and I will not sell you anything you won't benefit from. My strong belief is that water treatment is FREE over the long haul since a well designed and well priced system will pay for itself within 1 to 5 years, depending on the severity of problems solved. This is not the case for $3500.00 water softeners or $2000.00 reverse osmosis systems, but it is the case for my well priced systems. I love what I do, and would love you to email me for free advice at tedmullen@hotmail.com, and I would appreciate the opportunity to serve you NATIONWIDE or locally. If you are in Connecticut or Westchester, Putnam, or Dutchess Counties in New York, call me for a free in home consultation at 203-417-9601.

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