Sunday, August 30, 2009

The year is 2009, not 1959! Don't put chemicals into your clients' water!!

Clean Water Man, Inc. 203-417-9601. Serving Connecticut.

I can't believe what my competitors are attempting to sell to clients. One of my new installations this week was for a customer who had several salespeople visit. Two salespeople proposed chemical injection systems that utilized highly caustic and dangerous chemicals. These chemicals were supposed to raise the pH of acidic water. While these systems will raise the pH of acidic water, they are almost always designed and installed improperly.

What should be used is a calcite neutralizer that uses natural crushed marble. The reasons many water treatment companies have given up on natural calcite neutralizers are:

  • The company gets to sell expensive chemicals to the customer several times a year
  • The company gets called for many lucrative service calls due to the finicky nature of chemical injection
  • The company has had bad luck with natural methods since they have not learned about them
  • The company uses cheap, low grade calcite and filters, and thinks substandard materials are representative of the natural technology, so they give up and move to chemical injection
I have seen the results of chemical injection gone awry, the worst being horrible skin burns caused by a major malfunction. It is heartbreaking to see a pretty woman get chemical burns all over her face and body from bathing after a poorly designed and maintained chemical system malfunctioned. I beg my fellow water treatment salespeople to give up on chemical injection and embrace natural and safe methods.

If you have one of these systems in your home, consider changing it out as soon as possible.

See my website at www.cleanwaterman.com

In Connecticut? Call Ted Mullen, The Clean Water Man, at 203-417-9601.

Thursday, August 13, 2009

The Water Nerd

You can contact Ted about water issues in your home or business at water2000@sbcglobal.net
Clean Water Man, Inc. 203-417-9601

I have figured out how to be successful in life, and it is so simple that it should be taught in school. It is not enough to be excited about a field of endeavor. It is not enough to be educated and trained in a profession. What you need to truly succeed is to be willing to become a NERD in your chosen career. Be a proud nerd, be a passionate nerd, be a successful nerd!

I will tell you that I am THE water treatment nerd. Water treatment is what I think about all day. If you invite me to your house, I will talk to you about water quality and improving it until my throat is sore and your eyes glaze over. I am proud of my ability to help my clients in such an important matter.

If you want to be in MY profession, please be a water nerd like me. Water has so many variations that if you are not figuratively immersed in it, although you may be a great salesman or wrench turner, you are going to do great damage to my field of work. You will do fine with the average water problem but when that strange issue pops up, you are going sell and install entirely inappropriate equipment, and it not only makes you look bad, it makes it so much harder for me to sell the correct equipment to the customer and clean up YOUR mess.

These are things you should be thinking about when you are selling water equipment:
What is the customer's concern?
What does the water test say?
What is the size of the pipe?
What is the simplest, most environmentally friendly way to treat this problem?
Is there enough water flow and pressure to properly backwash the equipment I am recommending?
How can I make this a reasonable price for my potential customer?
Is there anything that this customer can truly benefit from buying from me?
Is there enough space to install the equipment so that it can actually be serviced?
Is my proposal actually going to improve the situation?
I would tell you the thousands of other things if I was training you.

These are things you should NOT be thinking about when you are selling water equipment:
Your boat.
Golf.
Softball.
Your Car.
Your next glass of scotch.
Your next 2 week vacation.
How much money you NEED to make on this job.
What extras you can add to pad the bill.

If you are in the water treatment field and you dwell most on the latter list, there may be hope for you. It is most likely the fault of the company you work for. You may email me with any questions you have as long as you are genuinely interested in becoming a water nerd

See my website at www.cleanwaterman.com